Privacy Policy

Oberland Biotech GmbH, based in Zug, Switzerland, owns and operates this website and serves as the data controller for your personal information. Protecting your privacy and ensuring the security of your personal data is one of our top priorities. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website and services, and your rights regarding that information.

By accessing or using the Oberland Biotech website, you agree to the practices outlined in this Privacy Policy. If you do not agree with this policy, please refrain from using our site.

1. Information We Collect

At Oberland Biotech GmbH, we collect personal and non-personal information in order to provide our services, improve user experience, and comply with legal obligations. The types of information we may collect include:

a. Device and Usage Information

When you visit our website, we automatically gather certain information about your device and browsing activity. This may include:

  • IP address and geographic location

  • Web browser type and version

  • Operating system and device type

  • Time zone and date of visit

  • Pages visited and duration of visit

  • Clicks, interactions, and navigation paths

  • Referring websites and search terms

This information, which we call Device Information, allows us to monitor website performance, prevent fraud, detect suspicious behavior, and improve our content and services.

b. Cookies and Similar Technologies

We use cookies, web beacons, and similar tracking technologies to enhance user experience, analyze trends, and deliver relevant content. Cookies may be:

  1. Necessary Cookies: Essential for the website to function properly.

  2. Performance Cookies: Collect anonymous information about website usage to help improve functionality.

  3. Functional Cookies: Remember user preferences for a personalized experience.

  4. Marketing Cookies: Track user interactions for advertising and promotions.

You may manage or disable cookies through your browser settings; however, certain features may not function fully without them.

c. Personal Data You Provide

When interacting with our website or services, you may voluntarily provide personal information, including but not limited to:

  • Full name

  • Email address

  • Telephone number

  • Company or organization

  • Billing and shipping address

  • Payment information

  • Comments, inquiries, or feedback

This information is collected when you:

  • Submit forms (e.g., contact forms, registration forms)

  • Subscribe to newsletters

  • Make a purchase or order

  • Participate in surveys or promotions

Collecting this data allows us to communicate with you, fulfill requests, process transactions, and improve our services.

2. How We Use Your Information

We use the collected data for the following purposes:

  1. Service Provision: To provide our products, services, and customer support.

  2. Communication: To respond to inquiries, send newsletters, updates, or marketing communications (with consent where required).

  3. Security and Fraud Prevention: To detect, prevent, and respond to potential fraudulent activities or security threats.

  4. Website Improvement: To analyze website performance, user behavior, and trends to improve content, navigation, and functionality.

  5. Legal Compliance: To comply with applicable laws, regulations, or court orders.

We always strive to process only the minimal personal data necessary for these purposes and to handle it responsibly.

3. Legal Basis for Processing (For EU Users)

For residents of the European Union, our processing of personal data is based on one or more of the following legal grounds:

  • Consent: Where you have given explicit consent to receive newsletters, marketing communications, or other services.

  • Contractual Necessity: Where processing is required to fulfill a contract you have with us (e.g., a purchase order).

  • Legitimate Interests: To improve our services, maintain website security, prevent fraud, and conduct business operations.

  • Legal Obligation: To comply with applicable legal requirements, regulations, or government requests.

4. Data Sharing and Disclosure

We may share your information in limited circumstances, including:

  1. Service Providers: Trusted partners or vendors assisting with payment processing, shipping, IT services, marketing, or analytics.

  2. Legal Authorities: When required by law, court order, or governmental authority to protect our rights, safety, or investigate fraud.

  3. Business Transfers: In the event of a merger, acquisition, or sale of assets, personal data may be transferred as part of business assets.

We do not sell or trade your personal information to third parties for marketing purposes.

5. Data Storage and Security

Your information is stored on secure servers with administrative, technical, and physical safeguards to protect against unauthorized access, disclosure, or misuse.

Despite these measures, no system is completely secure, and we cannot guarantee absolute protection of data transmitted over the internet. By using our website, you acknowledge that some risk is inherent in transmitting data online.

6. International Data Transfers

Oberland Biotech GmbH is based in Switzerland and may transfer your personal information to countries outside the European Economic Area (EEA), including Canada and the United States.

We ensure that such transfers comply with applicable data protection laws, including implementing appropriate safeguards to protect your personal data.

7. Your Rights (EU Residents)

If you reside in the European Union, you have the following rights regarding your personal data:

  1. Right to be Informed: Know how and why your data is processed.

  2. Right of Access: Request access to your personal information.

  3. Right to Rectification: Correct inaccuracies in your data.

  4. Right to Erasure: Request deletion of your personal information.

  5. Right to Restrict Processing: Limit how your data is processed.

  6. Right to Data Portability: Receive your data in a structured, machine-readable format.

  7. Right to Object: Object to specific processing activities, including marketing.

  8. Rights Related to Automated Decision-Making and Profiling: Challenge automated decisions that impact you.

To exercise any of these rights, contact us at info@oberlandbiotech.com.

8. Third-Party Links

Our website may contain links to other websites that we do not own or control. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies when visiting external websites.

9. Children’s Privacy

Oberland Biotech GmbH does not knowingly collect personal data from children under the age of 16 without parental consent. If we become aware that we have inadvertently collected such data, we will take steps to delete it promptly.

10. Retention of Data

We retain personal data only as long as necessary to:

  • Provide our services and fulfill contractual obligations

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

Once personal data is no longer required, we securely delete or anonymize it.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. We encourage you to review this page regularly for the latest information. Changes will be effective immediately upon posting.

12. Contact Information

For questions regarding this Privacy Policy, to exercise your rights, or for any inquiries regarding personal data, please contact us:

Oberland Biotech GmbH
Email: info@oberlandbiotech.com
Address: Zug, Switzerland

By using the Oberland Biotech website, you consent to the terms of this Privacy Policy and agree to the collection, use, and storage of your information as described above.